The subscription fee includes caregiver matching, background checks and vetting, candidate sourcing, interview coordination, family support, and replacement assistance during your selected support period.

The placement fee applies only after successfully hiring a caregiver. It is deducted from the caregiver's first month salary, so families mainly pay the amount upfront.

This fee helps confirm commitment from both the family and the caregiver while supporting caregiver matching, profile vetting, interview coordination, hiring assistance, replacement support, and ongoing customer service.

The process is designed to create a smoother, more reliable long-term match for both sides.

Replacement support depends on your selected package:

• 2 Months Subscription: 2 replacements
• 6 Months Subscription: 5 replacements
• 12 Months Subscription: 8 replacements
• VIP Subscription, Driver and Filipino Services: 3 replacements

Yes. If the caregiver is not the right fit, Kiidu can help rematch candidates based on your package coverage.

Interview fees are non-refundable because they cover candidate coordination and scheduling services.

Families can choose:

• Phone interview
• Video call interview
• In-person interview

No. Kiidu does not provide work permit or visa support for caregivers.

Yes. Health checkup services can be arranged upon request with an additional fee.

No. Kiidu provides a free criminal police check for caregivers as part of the screening process.

Yes. Kiidu supports selected areas outside Bangkok. An additional 1,000 THB service fee may apply.

No. All prices listed on the page are subject to 7% VAT.

Salaries vary depending on:

• experience
• language ability
• responsibilities
• work schedule
• location
• live-in or live-out arrangements

Yes. Families and caregivers can discuss salary expectations based on job requirements and experience.

Full-time caregivers usually work fixed monthly schedules, typically 5 days per week, depending on the family's requirements. Occasional or on-demand caregivers work hourly, daily, or flexible schedules based on short-term or temporary family needs.

Yes. The minimum booking duration is 4 hours.

Yes. Kiidu can help match families with English-speaking caregivers depending on availability and requirements.

Many families receive suitable caregiver profiles within a few days, depending on the role and specific requirements.

Yes. Kiidu regularly works with expatriate and international families and provides local hiring guidance and bilingual support.

Yes. Families may upgrade to a longer support package for additional replacement coverage and ongoing assistance.

You can contact Kiidu through:

• WhatsApp
• Phone call
• Website inquiry form

A care advisor will help you choose the most suitable service for your family.